Be it procurement, operations or servicing – electromobility throws up numerous and completely new questions. The comprehensive Mercedes-Benz eMobility system supplies the answers.

Omnibus Magazine
Much more than just an e‑bus
The all-inclusive e‑mobility system from Mercedes‑Benz comprehensively extends the eCitaro's capabilities.
Electromobility with a system.
Overall concept for the eCitaro.
The fully electrically powered Mercedes-Benz eCitaro at the heart of the eMobility system.
The intention is quite simple: combustion engine out, plug-and-play electric drive in. Yet it does not work as easily as that, since electromobility means rethinking urban mobility with buses. That is why electromobility from Mercedes-Benz is more than the fully electric eCitaro; it is an overall comprehensive system.
Conversion according to plan: Mercedes-Benz eMobility Consulting helps.
For a transport operator, converting to electromobility is about more than just energy consumption and range. The key issues are depot management, routing and circulations, topography and weather, bus stop intervals, timetables and depot management. The experts at Mercedes-Benz are at home here. They use simulation software to work out which routes are suitable for electromobility and develop proposals for electric bus rotations on request.
Top performance: the tailor-made charging infrastructure.
As standard, Mercedes-Benz opts for charging via sockets in the depot. Opportunity charging is also possible on request, either by pantograph on the roof or by using the combination of charging rails and a fixed pantograph. The Mercedes-Benz experts have tested various charging infrastructures so they can provide advice and make recommendations. And, on request, the eCitaro can be also delivered as a complete package including charging infrastructure.
Electricity: how the bus gets its power.
The power supply for buses is the centrepiece of electromobility in the city. Mercedes-Benz eMobility Consulting provides support when planning infrastructure, calculates the necessary power supply, knows the ways to grid operators and power suppliers, and recommends the right charging technology – through to organising the depot with spaces and feeding the bus, including its onboard batteries, with power.
Just what is needed: eCitaro battery technology.
The lithium-ion batteries in the eCitaro are selected to make them suitable for high-speed charging en route and to ensure long range and high flexibility. Alternatively, the eCitaro can travel using even more efficient solid-state batteries. They are very long-lasting and their high energy content means they can manage extensive journeys without intermediate charging. They are thus particularly suitable for rotations within a depot charging strategy.
Always connected: integration in telematics systems exploits potential.
The eCitaro communicates by being networked with the charging infrastructure via the ISO 15118 protocol. Mercedes-Benz provides solutions for integrating vehicle-specific data into management systems. The OMNIplus ON portal will, in the future, give companies insights into their fleet’s operating data. Together with the ITS software provider IVU Traffic Technologies, renowned across the sector, Mercedes-Benz offers integrated system solutions for maximum transparency – from rotation planning to depot management.
Well looked after: the OMNIplus eMobility service concept.
Electromobility demands specific services. The eMobility service concept starts with looking after the customer’s garage, covers the tailored eBasic and ePremium Service Contracts and ends with bus depot management. Here, OMNIplus employees look after the vehicles in the customer’s garage. The OMNIplus Training Centers in Dortmund, Neu-Ulm and Winterthur, Switzerland, advises on how, say, to equip an electric bus garage, and offer a complete training concept for electromobility.