OMNIplus Service


Discover our Premium Service for your Mercedes-Benz.

We are always there for you when it comes to bus-specific services, professional parts supply with genuine parts or efficient training. We are the powerful and responsible partner at your side, and with OMNIplus we offer you a wide range of well thought-out services and individual solutions. We will stay by your side – wherever you happen to be at the moment.

With OMNIplus BusWorld Home, OMNIplus BusWorld, OMNIplus BusPort and emergency service centres (BusPoint), we have organized our service centres according to the services we offer in order to meet all your different requirements. The broad and standardised range of services provided by OMNIplus and optimized network structures are in place to get your bus back on the road quickly. With the OMNIplus ServiceCards and the 24h SERVICE supported by OMNIplus Uptime you can be sure to receive fast and competent help including in the event of unplanned stops.

OMNIplus is the service brand for Mercedes-Benz buses and coaches, and is always available for bus and coach-specific services. We are the powerful and responsible partner by your side, and with OMNIplus we offer you a wide range of well-thought-out services, alternating service campaigns and individual solutions.

Individually adapted OMNIplus service contracts, BestAge Repair, TireService and a wide range of service products ensure smooth operation of bus and coach services – no matter where you are. With our well-founded bus and coach-specific know-how, in conjunction with specially-equipped workshops and the necessary components, we will undoubtedly meet your high expectations.

Step-by-step, all bus-specific digital services will be bundled under OMNIplus ON. The aim: to optimise vehicle availability across your entire fleet and thus also the economic performance of your bus company. By way of orientation, OMNIplus ON offers four different service categories.

OMNIplus ON advance – for maximum vehicle availability 
OMNIplus ON monitor – for efficient fleet management
OMNIplus ON drive – for the best possible support of bus drivers and
OMNIplus ON commerce – for optimised purchasing management.

Service that doesn't just think, but which thinks pro-actively: OMNIplus Uptime. The status of vehicle systems is permanently called up in real-time. If this information leads to the identification of repair or maintenance work being necessary, the next step is taken fully-automatically: depending on the type of message, it will be forwarded to the OMNIplus 24h SERVICE or to your local workshop. In the case of maintenance measures which can be easily resolved by means of self-help, OMNIplus Uptime sends the information directly to the cockpit. By putting OMNIplus Uptime in place, you will be able to reduce the number of vehicle breakdowns and can have any workshop visits bundled together in a more optimally plannable way. This increases the availability of your vehicles. And thus the efficiency of your business operations.

As their manufacturer we are the ones that best know the individual components of your complete product. This way, tested and proven OMNIplus genuine parts specifically designed for your Mercedes-Benz coaches and buses, ensure that extra safety and durability. More than 130,000 bus and coach-specific spare parts are always available for you in the world's largest central warehouse. State-of-the-art logistics and unified standards of documentation ensure you the provision of spare parts all around the world – swiftly, reliably and always close by.

Benefit, too from our replacement-parts campaigns and the web-based OMNIplus OnlineParts Shop, WebParts and eProcurement ordering systems for parts, where you can check prices and availability and order original parts quickly and easily.

Based on our many years of experience, we have tailored all training courses (driver, service and workshop training) to your needs and at the same time meet all national and international legal requirements. We combine theory and practice in an ideal balance and use only proven experts and qualified trainers.

The following training courses are available among others: Safety Training, Emergency Training, Expert Handling Training, Eco Training, Communication Training, Regulations and Digital Control Device as well as Schoolbus Training.

All the training courses can be found online in the OMNIplus TrainingPortal.

Plan bus- and coach-specific tours with the OMNIplus Route Planner.

In the OMNIplus ServiceDirectory Online you will find all the service centres and contact persons all across Europe.

OMNIplus offers further services.

Welcome to Mercedes-Benz Buses

Please note: on our International Page we present the German product range. The content does not apply to all countries and certain features or descriptions may not be available in your country.

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Should you have any questions regarding Mercedes-Benz buses or our products, please do not hesitate to contact us. We are always happy to receive your comments.

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